VIXEN BROWSS COSMETIC TATTOO
BOOKING POLICIES

Please read all policies carefully before booking a cosmetic tattoo appointment with Vixen Browss. These policies are strictly enforced and apply to all cosmetic tattoo services, includingNano Brows, Ombré Brows, Combination Brows, touch-ups, colour refreshes, and correctionwork.These policies apply to all cancellations, rescheduling, late arrivals, and appointment changesregardless of the reason. This includes illness, emergencies, transportation issues, weather,road conditions, personal circumstances, or unforeseen situations. No exceptions. These policies allow Vixen Browss to run a sustainable business while providing consistent, high-quality care to every client.

BOOKING FEE

A 25% non-refundable booking fee is required to secure all cosmetic tattoo appointments. Thisbooking fee is applied toward your total service cost and is required in order to hold yourappointment time.Booking fees are non-refundable. Booking fees are not open-ended credits and cannot becarried over indefinitely. Your appointment time is reserved specifically for you, and the bookingfee protects the time, preparation, and scheduling required for cosmetic tattoo services.All cosmetic tattoo services are subject to 13% HST.

RESCHEDULING POLICY

A minimum of 48 hours’ notice is required to reschedule a cosmetic tattoo appointment. If youreschedule with at least 48 hours’ notice, your booking fee may be transferred one time only.If you cancel, reschedule, or request to move your appointment within 48 hours of yourscheduled appointment time, your booking fee becomes void and non-transferable. A newbooking fee will be required to book again.

NO-SHOW AND SAME-DAY CANCELLATION POLICY

Clients who do not show up to their appointment or cancel on the same day will be charged50% of the service total. A new booking fee will also be required before rebooking.This policy applies because cosmetic tattoo appointments require reserved time, preparation,setup, and a full appointment window. Same-day cancellations and no-shows make it difficult orimpossible to fill the appointment spot.

LATE POLICY

A 10-minute grace period is provided. If you are more than 10 minutes late, a $25 late fee willapply if the appointment can still be accepted.If you are more than 20 minutes late, your appointment may be cancelled and your booking feewill be forfeited. A new booking fee will be required to rebook.Cosmetic tattoo services require the full appointment time to be completed safely and properly.These services cannot be rushed.

PREVIOUS PERMANENT MAKEUP OR TATTOO WORK

If you have previous brow tattooing, micro blading, powder brows, nano brows, or any form of permanent makeup done by another artist, you must send clear photos for approval before booking.Please email your photos to vixenbrowss@gmail.com with your first name, last name, email, phone number, preferred appointment date, preferred appointment time, and the service you are interested in.Not all previous work can be safely covered. Some previous work may require removal first.Some previous work may still look good years later and may not need a touch-up yet. This is why approval is required before booking.If you book without approval and arrive with previous work that cannot be worked over, your appointment will be cancelled, your booking fee will be forfeited, and the appointment may be treated as a same-day cancellation.

TOUCH-UP POLICY

Touch-up pricing is only available for existing Vixen Browss clients whose original cosmetic tattoo service was completed by Iris at Vixen Browss.If your previous brow tattoo was done by another artist, your appointment will not be considered a touch-up. You will be charged regular pricing or correction pricing depending on the conditionof the existing work.

RIGHT TO DECLINE SERVICE

Vixen Browss reserves the right to refuse or cancel service if the treatment is deemed unsafe, unsuitable, disrespectful, or outside the artist’s scope of work.This includes, but is not limited to, not following pre-care instructions, recent sun exposure, compromised or irritated skin, undisclosed medical conditions, allergies, medication conflicts, pregnancy or breastfeeding, intoxication, aggressive or inappropriate behaviour, unrealistic expectations, or unapproved previous tattoo work.If your appointment cannot proceed due to any of these reasons, your booking fee may be forfeited and you may be charged according to the cancellation policy.

PAYMENT POLICY

The remaining balance is due on the day of your appointment. Exact cash is preferred whenapplicable. Electronic payments, card payments, or e-transfers may be subject to HST and processing fees.All cosmetic tattoo services are subject to 13% HST..

REFUND POLICY

All booking fees are non-refundable. All completed services are non-refundable.No refunds will be provided once the procedure has been completed. Cosmetic tattoo results vary from client to client and are affected by skin type, lifestyle, aftercare, healing, medications, immune response, oil production, and previous work.

RESULTS DISCLAIMER

Vixen Browss provides the same level of care, attention, and professionalism to every client.However, healed results are not guaranteed.Retention and final healed results depend on your skin type, immune system, lifestyle, medications, previous tattoo work, oil production, and how well you follow pre-care and aftercare instructions.The artist controls the factors that can be controlled during your appointment, including mapping, colour selection, technique, depth, application, pre-care instructions, after care instructions, and aftercare supplies. Healing and retention are affected by factors outside of the artist’s control.

STUDIO RULES

Vixen Browss is located at 5027 Hurontario St., Mississauga, Ontario. Parking is available in theplaza.Please come to your appointment alone whenever possible. Cosmetic tattoo services requirefocus, cleanliness, and undivided attention. If someone over 18 is accompanying you, they mustremain respectful in the waiting area.Children are not permitted in the service room.Please minimize phone use and distractions during your appointment so the artist can focusfully on your service.

WHY THESE POLICIES EXIST

These policies are in place to protect the artist’s time, income, supplies, and appointment schedule. As an independent beauty service provider, reserved appointment times directly affect the business. If a client cancels last minute, arrives too late, or does not show up, that timeusually cannot be filled again.The booking fee protects a portion of the time reserved specifically for you. The late policyexists because cosmetic tattoo services require the full appointment window to be completedsafely and correctly. These procedures cannot be rushed.By booking with Vixen Browss, you confirm that you have read, understood, and agreed to all booking policies, payment policies, cancellation terms, pre-care requirements, aftercareexpectations, and result disclaimers.





Thank you for taking the time to read the policies above. Your cooperation is appreciated.
By booking an appointment you agree to all of the terms and conditions on this page.

We look forward to meeting you.

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